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Company Profile: MSC’s C.I.R.C.L.E. of Values
Customer Service • Unrestricted commitment to our clients • Active involvement by Senior Principals Ed McCallum and Mark Sweeney • Independence, allowing sole focus on our clients’ projects (not a platform to sell other services)
Integrity • Emphasis on communication, with an open process that allows our clients to know what we are doing and why • Redirection of any and all location bonuses from communities or developers to the benefit of our clients • Policy not to pursue or accept economic development consulting assignments in locations that are, or may be, under consideration by our siting clients
Respect • For the values of our clients and the responsibility we have in representing them • For the stewardship role states/provinces, regions, and communities have as part of their efforts in attracting and retaining investment and employment • For each other here at MSC, creating a supportive and collegial environment that thrives on the unique strengths we each bring to the company, and striving to balance the demands of our profession with the rewards of a personal life
Creativity • Maintain a broad knowledge of successful location strategies • Emphasis on promoting new ideas and finding value in them • Commitment to an operating environment that fosters innovation and nurtures its development
Leading Edge Technology • Maintain in-house expertise in geographic information systems (GIS) technologies • Support integration of GIS into all of our assignments, exploring new ways to leverage its value for our clients • Managing the technology as a powerful tool and avoiding the temptation to let it serve as a substitute for a sound and comprehensive site selection process
Excellence • Maintaining the goal of MSC to be the best in our business • Create and maintain an operating environment based on the principles of continuous performance improvement • Conduct our business with an unrestrained passion for quality
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